Terms & Conditions

Introduction

MoltenBeauty.com website is an Internet-based content and e-commerce portal headquartered at BOOMERANG BEAUTY PRIVATE LIMITED.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Molten Beauty at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Molten Beauty, you agree to be bound by the Terms & Conditions.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Product use & services

The products and services available on the Website, and the samples, if any, that we may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

It is advised that consumers with allergies should always read a product's ingredient statement before use.

Pricing and offer information

Molten Beauty strives to provide accurate product and pricing information, however errors may occur.

Prices and availability of the products and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of company.

Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant.

Free gift products may carry a limited shelf life of up to 1 month. Customers are advised to use them within this time frame.

Usage Limit:

1. Each user is eligible to avail of the free gift offer only once per month during the promotional period.
   
2. Multiple orders by the same user or under the same account will not be eligible for additional Free Gift offer.
   

Fraudulent Activities:

1. Any fraudulent activities, including the use of multiple accounts by the same individual, will lead to disqualification from the offer.

Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.

Payments

Mode of payment - Payments for the products available on the Website may be made in the following ways:

• UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
  
• Online payments are instant payment options and recommended to ensure faster processing of your order.
  
• Cash On Delivery option is available for limited areas only.
  

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Molten Beauty is not responsible for any breach of information, or inappropriate transactions.

Shipping/Delivery policy

Confirmed orders will be shipped within 24 to 48 working hours. Once shipped, they'll be delivered to you within 2-5 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability and courier partner’s delivery time & location. A delivery fee of Rs. 49 is applicable on orders below Rs. 500.

In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.

Customers are advised not to accept tampered or damaged shipments.

Cancellation of unusual orders

There may be certain orders that Molten Beauty cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance department or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been canceled fully or partially or if any additional information is required to ship your order.

Refunds for cancellation of unusual orders

Refunds are processed in a maximum of 3 to 5 working days from the date on which moltenbeauty.com cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In the case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favor of the “Billing Name” used while placing the order or an NEFT transfer will be attempted. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.

Copyright and Intellectual Property

All information displayed, transmitted or carried on moltenbeauty.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by Molten Beauty. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at moltenbeauty.com.

If you have any questions regarding these Terms and Conditions, please email us at hello@moltenbeauty.com